Add WhatsApp to your website
After linking your number, open Website button in your workspace wallet. Copy the click-to-chat link into a site builder, or paste the HTML button into your website. Visitors can then message your business on WhatsApp.
Platform
A workspace built around your business.
Start with your own WhatsApp number, service knowledge and contact list. Choose the parts of the conversation you want your agent to handle.
Connect your business
The owner assigns your workspace and WhatsApp number. Link your device, enter your business category and tell the agent which enquiries it can handle.
Teach the agent
Add your service guides, web pages, PDFs or written instructions. Specify when to quote a published price, ask a follow-up question or involve a person.
Choose languages and channels
Use Auto to follow the conversation or choose a language separately for WhatsApp calls and messages. Turn automatic answering and replies on or off.
Bring in your contacts
Add people individually, upload a CSV or import an Excel call list. Keep international country codes and choose a local start time when scheduling a campaign.
Review the conversation
Read the inbox and call transcripts. Review incoming and outgoing activity, prepaid charges and any follow-up your team needs to complete.